Eugene Auto Repair

They will over charge you and insist on way more work than needs to be done. They told me I needed a full suspension fix when the issue was one worn joint, and all 4 calipers when just one was seized. They seem nice and informed, and I like the diagnostic they send you after an inspection, but you can get all that for free at Les Schwab with more detail on the issues. The suggestions are dramatic and that’ll cost you a lot.

These guys convinced me that a misfire and warm start issue was a rear main seal/ pcv and clutch. Got charged 3800$ for what turned out to be fuse #23 blowing consistently, that I MYSELF found months later. (A melted connector on my Auxillary coolant pump was causing a short). The car runs great now after MY OWN diagnoses. I wish these guys would’ve gone through all the basics before giving me a definitive answer and charging me all that money. Not to mention my car sat in their lot for two whole months in the middle of the summer which caused my headliner to sag from the heat.

These guys are amazing and they make sure to do everything in their power to make sure youre car is safe for the road!

Great staff.

I had my Durango towed in due to a cylinder misfire from a bad fuel injector. The team at Downtown Automotive were so helpful and communicated with me each step of the way. They were able to repair my vehicle but also address other issues including fixing a leak in my air system that the dealership wasn’t able to repair for THREE YEARS. I’m incredibly pleased with their service and can’t recommend them enough.

This place was great and responsive. Luis/Brian kept me up to date on where they were at in the process. I realize that fixing older cars is not an exact science. They helped me get the car running again and gave me a list of other repairs needed so I can budget accordingly. I would go back again! Thanks DAC!

Good work isn't cheap, cheap work isn't good. Luis is very professional, and the technicians are some of the most knowledgeable mechanics in town. If you're looking for cheap work this might not be your place, but if you want your vehicle fixed right the first time I highly recommend Downtown Automotive Center.

Quick and thorough service. Great customer service. I will bring my vehicles here again. Thank you.

I've had bad experiences with many auto repair shops before to the point of not trusting shops anymore. I gave Downtown automotive a chance and I was not let down. They are the only shop to ever get my car in the same day I called, which is absolutely unheard of. They answered my many questions and gave explanations and even took me around back to show me what they were talking about. I had brought in my 1996 4Runner for electrical issues and the second time when my power steering rack went out. I appreciate the follow up they do to make sure everything is still working well days after. The best part of choosing Downtown Automotive was that I wasn’t worried about them getting the job done currently.

Friendly, Flexible, and Professional