Eugene Auto Repair

This place was great and responsive. Luis/Brian kept me up to date on where they were at in the process. I realize that fixing older cars is not an exact science. They helped me get the car running again and gave me a list of other repairs needed so I can budget accordingly. I would go back again! Thanks DAC!

Good work isn't cheap, cheap work isn't good. Luis is very professional, and the technicians are some of the most knowledgeable mechanics in town. If you're looking for cheap work this might not be your place, but if you want your vehicle fixed right the first time I highly recommend Downtown Automotive Center.

Quick and thorough service. Great customer service. I will bring my vehicles here again. Thank you.

I've had bad experiences with many auto repair shops before to the point of not trusting shops anymore. I gave Downtown automotive a chance and I was not let down. They are the only shop to ever get my car in the same day I called, which is absolutely unheard of. They answered my many questions and gave explanations and even took me around back to show me what they were talking about. I had brought in my 1996 4Runner for electrical issues and the second time when my power steering rack went out. I appreciate the follow up they do to make sure everything is still working well days after. The best part of choosing Downtown Automotive was that I wasn’t worried about them getting the job done currently.

Friendly, Flexible, and Professional

Thoughtfully heard my issue and spent the time to find that I didn’t need to replace an expensive part. I’ll be back and I trust these folks.

I am quite pleased with the recent work done on my vehicle at Downtown Automotive. Their service was honest, thorough, and reasonably priced.

Got some new tires put on. Someone came and picked up my car and left me a loaner in case I needed to leave. Brought my car back faster than I expected. They did a great job.

As someone who doesn’t know a whole lot about fixing vehicles, I trust them to know what is needed and not needed. They have taken good care of both of my beloved VW’s.