Eugene Auto Repair

I have never been more impressed by service and price!! I was kept up to date the whole time, I knew exactly what was going on with my car before anything was done. It was the best automotive customer service I have ever had. I have referred Downtown Automotive to all of my friends and family! Can’t thank you guys enough! I will bring both of my VW there from now on!

Knowledgeable, friendly and affordable.

Brian is the definition of a professional who does the right thing. I took my VW to him for the year that I lived in Eugene and felt good that he was looking after my car. Before I left, there was an issue after having an oil change. My car was literally on the towing dolly to head out of town and I called him with my concern. He drove to my house with his mechanic and they checked it out. The long and short of it was that Brian found a shop in the new city I was moving to and spoke with them about the issue I'd be bringing it in for. He took care of everything. For that reason, I'll recommend him to all my VW owning friends who still remain in Eugene. Thanks, Brian!

Went there with some car trouble. The guys I spoke to (I think Brad and Brandon) were very informative and helpful. Unfortunately my car couldn't be fixed due to some financial issues on my end, but the guys there were super helpful getting everything squared away with getting the car scrapped. Definitely will be back to them if I have any future car inquiries.

I called Downtown Auto Repair while on Highway 5 from San Francisco to Seattle. The "D" light indicator on my dash began to blink. The very nice guys at Downtown Auto not only made sure they could fit me in to take a look right away, they adjusted my expectations, saying it is probable that I'd need to stay the night in Eugene as it could be a transmission issue. I checked 2 other places to see what they had to say, if they could get me going faster, and both said it is definitely not advisable to continue the trip and also they had no availability...Downtown Auto called me just as they were closing and told me the diagnosis - they needed to source and install a new pressure switch. They were able to do all of this by the next morning around 10:15 and I was on my way. Definitely turned what could have been a frustrating wrench in my plans into a slight and manageable delay. Honestly, the most pleasant a car trouble scenario could have gone on an 800 mile drive. Thank you Downtown Auto Repair!

They were honest and very thorough in checking over the car and describing what needs to be repaired and replaced. They will send a report with descriptions and pictures which is very helpful in understanding what should be done. I am not familiar with prices of parts for vehicles, but from some quick googling their costs were very reasonable. I would recommend going here!