I want to give a shout-out to the shop where I take my car, Downtown Automotive. I've brought my car there at least 3 times and have been really happy with the service every time. Cody and William are the two people I've worked with most and they're both so kind and helpful! I have a 2009 Ford Escape and it's at their shop now because it would suddenly lose power while I was driving it (happened more than once going 70mph on I-5). They not only accepted my vehicle promptly, but they also did some research and found a recall for my vehicle regarding this throttle issue, and now the work is being done by the dealership and is covered under an extended warranty. The dealership is also replacing the steering column in my car because of another recall on the car, also free of charge. This is all thanks to the guys at Downtown Automotive for checking into things for me. I don't know much about cars, so I really have to put my trust in the mechanics I work with to not take advantage of that lack of knowledge. These guys are the best!