Eugene Auto Repair

185 reviews
Hours of Operation:Mon - Fri: 8:00 AM - 5:30 PM
(541) 579-2282
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5

This place was great and responsive. Luis/Brian kept me up to date on where they were at in the process. I realize that fixing older cars is not an exact science. They helped me get the car running again and gave me a list of other repairs needed so I can budget accordingly. I would go back again! Thanks DAC!

Heather, Thank you for bringing your vehicle is for us to service. We will always try to prioritize your repairs to fit in a budget that works for you. We look forward to seeing you in the future.

- Downtown Automotive Center
5

Good work isn't cheap, cheap work isn't good. Luis is very professional, and the technicians are some of the most knowledgeable mechanics in town. If you're looking for cheap work this might not be your place, but if you want your vehicle fixed right the first time I highly recommend Downtown Automotive Center.

Thank you, Jonathan, for recommending us! We strive to provide top-notch service from start to finish. Our team takes pride in their expertise and aims to deliver quality repairs. We appreciate your kind words and look forward to serving you again at Downtown Automotive Center!

- Downtown Automotive Center
5

Quick and thorough service. Great customer service. I will bring my vehicles here again. Thank you.

Thank you Tracy-Joscelyn for the wonderful review! We're thrilled to hear you had a great experience at our shop. Our team takes pride in providing quick and thorough service. We look forward to serving you again in the future. Thank you for choosing us!

- Downtown Automotive Center
5

I've had bad experiences with many auto repair shops before to the point of not trusting shops anymore. I gave Downtown automotive a chance and I was not let down. They are the only shop to ever get my car in the same day I called, which is absolutely unheard of. They answered my many questions and gave explanations and even took me around back to show me what they were talking about. I had brought in my 1996 4Runner for electrical issues and the second time when my power steering rack went out. I appreciate the follow up they do to make sure everything is still working well days after. The best part of choosing Downtown Automotive was that I wasn’t worried about them getting the job done currently.

Thank you for sharing your exceptional experience at Downtown Automotive, Jackie. We take pride in providing efficient and transparent service to our customers. It's wonderful to hear that we exceeded your expectations with our same-day service, thorough explanations, and follow-up. Your satisfaction is our top priority, and we're here for all your automotive needs.

- Downtown Automotive Center
5

Friendly, Flexible, and Professional

Thank you, Ben, for the 5-star review! We're thrilled to hear that you found our team friendly, flexible, and professional. It's our mission to provide top-notch customer service every step of the way. Don't hesitate to reach out if there's anything else we can do for you!

- Downtown Automotive Center
5

Thoughtfully heard my issue and spent the time to find that I didn’t need to replace an expensive part. I’ll be back and I trust these folks.

Thank you, Jeff, for your kind words! It's fantastic to hear that we were able to solve your problem without unnecessary costs. We work hard to provide honest and reliable service to all of our customers. We look forward to seeing you again next time!

- Downtown Automotive Center
5

Thank you for your 5-star rating, Amy! We're thrilled to hear that you had a positive experience with us. We hope to serve you again soon!

- Downtown Automotive Center
5

I am quite pleased with the recent work done on my vehicle at Downtown Automotive. Their service was honest, thorough, and reasonably priced.

Thank you for your kind words, Kenneth! We're delighted to hear that you had a positive experience with us. Providing honest and thorough service at a fair price is our top priority. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

- Downtown Automotive Center
5

Got some new tires put on. Someone came and picked up my car and left me a loaner in case I needed to leave. Brought my car back faster than I expected. They did a great job.

5

As someone who doesn’t know a whole lot about fixing vehicles, I trust them to know what is needed and not needed. They have taken good care of both of my beloved VW’s.

Thank you Melanie for trusting us with your VW's! We're glad to hear that you've had a positive experience with us.

- Downtown Automotive Center
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