Eugene Auto Repair

So great full for the guys at Downtown Automotive, they got my car fixed in no time were upfront about what to expect, gave me a quote for the work (which was actually higher then what I ended up owing, so nice surprise there) and even though I was running late to pick up my car from work, they stayed 15 minutes past closing so I could get my car. Great Shop, great vibes ✌️

Great shop and pleasant staff, I felt like they really took the time to listen to my concerns and work with the budget I had.

I have to say as a woman, I hate going to most automotive shops, but not this one! Luis and Alicia were wonderful to work with, put me at ease and took the time to explain what needed work and why it needed to be done. The owner was there as well and was so pleasant and funny! I got my car back and no more problems at all and they kept me informed through the whole process. Thank you Downtown Automotive!

We went in because water was collecting in two different places. We didn't actually have any work done (insurance totalled the car) but Luis was very kind and patient on the phone and the level of communication was way above average. I will definitely use them again in the future.

Got me in and out of the shop very fast. Advised me of return old battery for core refund of $15.00. Very pleasant experience.

Great service. Communication was clear, pics and details were shared.

Got me in and out the next day, very happy with the service.

Great service! Great communication! Overall 10/10.

They have an excellent inspection form that was easily text messaged to me with detailed pictures of everything seen on my car. That kind of transparency can not be beaten! Everyone there is kind and professional. Will be going back in the future.

The guys who work here are always professionals. The small waiting room is always clean and they do a pretty darn good job of servicing and installing aftermarket parts for euro cars. Ive brought both my VW and Audi here and service is always top notch without breaking your wallet.